interview to seek out the user.
Introduction
There is perhaps no more widely used selection
procedure than the employment interview. Despite decades of research
questioning the validity of the interview and the reliability of interviewers,
most organizations still include some type of interview in their selection
process. Recent research has investigated a number of different aspects of the
interview in an attempt to elucidate the reasons behind their continued use.
In addition, several recent studies have presented
new psychometric evidence that provides support for the continued use of the
employment interview. Our review of this recent research will bring together a
wide variety of studies which, when considered together, may provide a better
picture of the employment interview and provide us with avenues for future
research.
Interviewing
the Candidate
When the
pool of candidates has been narrowed down, the most promising applicants are
invited for an interview. Sometimes, libraries initially interview candidates
by telephone, but, in most cases, telephone interviews a used to narrow a pool
of candidates and to choose those who will be invited for a personal interview.
The job interview is the single most important tool in the selection process.
Although
few libraries use tests in selecting employees, almost all interview the
candidate. In may libraries, multiple interviews are held, thus allowing a
wider participation in the selection process.
Purpose
of Interview
The
purpose of the interview is to supplement information obtained through other
sources. The interviewer uses this opportunity to find out more about the
applicant’s technical and professional knowledge, experience and personal
characteristics.
The
applicant finds the interview useful to learn more about the job itself, to
clear up any uncertainties about the position or the organization and to be
introduced to the staff that he or she would work with if hired.
Focus
of Interview
The sole
focus of the interview should be job requirements and questions should be
designed to provide information about an individual’s suitability for the job
that is being filled. It is important to remember that all questions asked during
an interview should be job related.
The EEOC
has forbidden the use of interview questions that are not related to job
requirements. Candidates may not be asked questions about race, religion,
gender, national, origin, age, r handicaps. Specific questions that are
prohibited are listed in Table.
Table:
Permitted and Prohibited Questions in Employment Interviews
|
Topic
|
Permitted
|
Prohibited
|
|
Marital
status
|
None
|
Are your
married?
Are you
planning to get married?
What
does your spouse do?
Do you
have children?
|
|
Sexual
Orientation
|
None
|
Do you
live alone?
|
|
National
origin
|
None
|
Where
sere you born?
|
|
Citizenship
|
Are you
a citizen of Pak? If hired, are you able to prove eligibility to work in the
Pak?
|
What
country are you a citizen of?
Are you
a naturalized Pakistani Citizen?
|
|
Religion
|
None. If
you wish to know if an applicant is available to work on Saturday or Sunday,
ask about working on those days and ask the questions to each applicant.
|
Do you
go to Mosque?
|
|
Race
|
None
|
What is
your race?
|
|
Criminal
History
|
Have you
ever been convicted of a crime?
|
Have you
ever been arrested?
|
|
Age
|
If
hired, will you be able to provide proof that you are at least 18 years old?
|
How old
are you?
|
|
Disability
|
Are you
capable of performing those essential functions of this position with or
without reasonable accommodation?
|
Are you
disabled?
Do you
have any health problems?
|
Skills
Improved with Practice
Interviewing
is a skill that can be improved with practice. To start, interviewers should
prepare for the interview. They should be familiar with the information
provided by the candidate on the application form. An interviewer should plan
an online of questions to be asked and specify the information needed to be
obtained. The interviewer should also arrange a place for the interview that
will be private and free interruptions.
Rules
of Interviewing
On the
first rules of interviewing is out put the applicant at case. A relaxed
applicant will display a more normal behavior pattern than a tense applicant.
The candidate should be encouraged to talk, but the interviewer must maintain
control of the interview and remember that the objective is to gather
information that will aid in the selection process. The best interview is one
in which the applicant does most of the talking.
Interviewer
The
interviewer must listen carefully and note pertinent facts. He or she should
refrain from excessive note-taking, however, because it will inhibit the
applicant. Questions should be phrased correctly. Open-ended questions elicit
the best answers because they force a candidate to think through a situation.
The interviewer should avoid leading questions, that is , questions that signal
the desired answer: instead of asking, “you wouldn’t object to weekend work,
would you? Say, tell me how you feel about working weekends.”